This page provides step-by-step instructions to help you successfully onboard a new location for Payter's payment solutions. Whether you're setting up a vending machine, EV charger, kiosk, or any other device, this guide covers everything you need to know to set up a new location.
Warning: To remain in compliance with Visa, Mastercard, American Express, and Discover Card policies, it is essential that every new site associated with your entity is properly onboarded. Failure to comply with these requirements could result in your account being suspended or funds being frozen until compliance is restored.
Note: A new location request is required for each new site. "Site" is defined as a geographically different location from the parent merchant account. If you are a new merchant, please create a new account first.
Note: This does not apply to card-not-present transactions (mobile applications, online payments, embedded payments, etc.).
New Location On-boarding
1. Submit your location boarding request with all the necessary details to begin the process. Note: You must complete this step before submitting the terminal activation request.
2. Once submitted, the Payter team will create your new location in the system. This process may take 24-48 hours. You will be notified once it's complete.
3. Document the new Merchant Account Number assigned to this location for future reference and tracking.
4. Activate the payment terminals at your new site to enable transaction processing.
Commonly Asked Questions:
- Why do Visa, Mastercard, American Express, and Discover care about new locations?